At Ebeyzone, your satisfaction is our utmost priority. We understand that sometimes a product may not meet your expectations, and we’re here to make the return process as smooth as possible.
Return Eligibility
To be eligible for a return, the item must be unused and in its original packaging. It should be in the same condition as when you received it.
Initiating a Return
To start a return, please contact our customer service team. Provide your order details and reason for the return. Our team will guide you through the necessary steps.
Return Process
Once your return request is approved, you’ll receive instructions on how to return the item. Please ensure the product is securely packaged to prevent damage during transit.
Refunds
Upon receiving the returned item, we’ll inspect it to ensure it meets our return criteria. If approved, we’ll initiate a refund to your original payment method. Please note that the timing of the refund may vary based on your payment provider.
Exchanges
We currently don’t offer direct exchanges. If you wish to exchange an item, follow the return process for the unwanted item and place a new order for the item you desire.
Return Shipping
You are responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
Contact Us
If you have any questions regarding our return policy or need assistance with a return, don’t hesitate to reach out to our dedicated customer service team..
At Ebeyzone, we value your trust and aim to ensure a seamless shopping experience. Thank you for choosing us for your shopping needs.