Refund Policy

At EbeyZone, we strive to ensure your satisfaction with every purchase. Our refund policy is designed to offer you peace of mind when shopping with us.

Refund Eligibility:

  1. Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 7 days of delivery. We’ll initiate the refund process upon verification.
  2. Order Cancellation: You can cancel an order within 24 hours of purchase to be eligible for a refund. After 24 hours, the order may have already been processed for shipping and may not be eligible for cancellation.

Refund Process:

  1. Verification: Once we receive your refund request, we’ll review the details provided.
  2. Confirmation: If your refund request is approved, we’ll notify you via email or phone.
  3. Refund Timeframe: Refunds typically take 7-10 business days to reflect in your original payment method, depending on the payment gateway and bank processing times.

Contact Us:

For any refund-related queries or to initiate a refund request, please reach out to our customer support team..